Thrive offers hospitality consulting and food and beverage consulting services to top tier hotels and private owners and equity firms. We have been hired as a Hotel Consultant or as a Hospitality Consulting Firm to weigh in on managing hotel operations , lifestyle programming, hotel management and operations and act as a beverage consultant.

The Gold Standard

Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients.

If you’re searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this book.

Colin Cowie, one of the world’s most sought-after event planners, shares the hard-won and hard-nosed advice he has learned through entertaining and engaging stories and examples. He gives readers the indisputable blueprint for creating a customer service culture that anyone can tailor to their own needs, whether you’re a shopkeeper, corporate marketing director, or budding event planner.